Introduction

Radbaji's Privacy Policy It tells you what information we hold about you and how we use it. When you visit the Radbaji website or app, create an account, or get in touch with us, certain data is naturally generated in the process.

This Privacy Policy clarifies our responsibilities regarding that information and your rights over it. We want you to use Radbaji with complete peace of mind — and that's why this policy has been written in plain, simple language.

Important: By using Radbaji's services, you are considered to have accepted this Privacy Policy. If any changes are made, the updated date on this page will be revised and members will be notified by email.

What Data We Collect

Radbaji collects information in several ways. Below is a breakdown of the types of data collected and when they are gathered:

Personally Provided Information

Information you provide directly — such as during registration, payment, or when contacting support:

  • Full name, date of birth, and gender.
  • Mobile number and email address.
  • Mobile banking number for payments (Mobile Pay/Nagad/Rocket).
  • National ID or passport details for KYC verification.
  • Messages sent via support chat or email.

Automatically Collected Information

When you use Radbaji, certain information is collected automatically:

  • IP address and browser type.
  • Device information (mobile/desktop, OS version).
  • Login times, session duration, and page visit data.
  • Betting activity and transaction history.
  • Cookie and local storage data.
Data Types Purpose of Collection Retention Period
Identity Information Account Verification & KYC For the lifetime of the account + 5 years
Payment Information Transaction Processing 7 years (as required by financial regulations)
Betting History Service Delivery & Dispute Resolution 3 Years
Cookie Information Session Management Until end of session or 30 days
Log Files Security Monitoring 90 Days

How Your Data Is Used

Radbaji uses your information only for the purposes listed below. Your data is never used for anything beyond what is necessary:

  • Account Management: Registration, login, and identity verification.
  • Service Delivery: Processing bets, payments, and withdrawals.
  • Security: Fraud detection and prevention.
  • Customer Support: Troubleshooting and customer support.
  • Development: Improving platform experience and performance.
  • Legal Obligations: Compliance with regulatory authority directives.
  • Relevant Communications: Important account updates and promotions (opt-out available).

Our commitment: Radbaji never sells your personal information to advertisers or third parties. Your data is used solely to improve your experience on the platform.

Data Sharing & Third Parties

Radbaji never sells your data under any circumstances. However, in limited cases where it is necessary to deliver our services, data may be shared with trusted parties:

Service Providers

Payment gateways, KYC verification providers, and technology infrastructure partners. They only receive the data necessary for their specific function and are bound by strict confidentiality agreements.

Legal Obligations

Data may be disclosed in response to a court order, government investigation, or a lawful request from a regulatory authority. Only the minimum necessary information will be provided in such cases.

Business Changes

If Radbaji undergoes a structural business change (such as a merger), users will be notified in advance and this Privacy Policy will remain in effect.

Please note: Radbaji will never ask for your password, OTP, or full payment details via email or phone. Any such communication should be treated as fraudulent.

Cookie Policy

The Radbaji website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of Cookies We Use

  • Essential Cookies: Essential for login sessions and security.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: Used to understand platform usage — fully anonymized.

You can manage cookies through your browser settings. However, disabling essential cookies may limit access to certain features.

Data Protection Methods

Radbaji uses industry-standard technology to protect your data. Our Privacy Policy Not just on paper — technically enforced in practice:

  • SSL/TLS Encryption: All data transfers are encrypted.
  • Password Hashing: Passwords are never stored in plain text.
  • Two-Factor Authentication: The option to add an extra layer of protection to your account.
  • Regular Security Audits: To identify system vulnerabilities.
  • Limited Access: Only authorized staff members are permitted to access user data.
  • Data Backup: Protection against data loss.

Your Rights

Radbaji's Privacy Policy you have certain important rights over your own data:

Right to Access Your Data

You may request to know what information we hold about you.

Right to Correct Your Data

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Marketing Opt-Out

You can opt out of promotional messages at any time.

Data Portability

You can request a copy of your personal data at any time.

Right to Restrict Processing

You may request that your data be used only for specific purposes.

To exercise these rights support@radbaji.comEmail us at. We aim to respond within 30 days.

Protection of Minors' Data

Radbaji services are strictly for users aged 18 and above. We do not knowingly collect or store any information from minors.

If we are informed that we hold data belonging to a minor, that data will be deleted immediately and the associated account will be closed.

International Data Transfers

Radbaji's servers operate on international cloud infrastructure. Your data may be transferred to different countries for processing. Regardless of where your data is transferred, this Privacy Policyprotection standards are maintained.

For any international data transfers, we ensure standard contractual safeguards are in place so your information stays protected wherever it goes.

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@radbaji.com
  • Response Time: Within 24–48 hours.
  • Data Protection Requests: Processed within 30 days.

Our customer support team is ready to answer all your questions in Bengali.

This Privacy Policy was last updated in January 2026. To learn more, see: Terms & Conditions and Responsible Gaming।